Support
Help with hire requests, accounts, delivery, collection and product selection.
Check order status
Paste your request/order number to see the current status. For full invoice details, log in to your account.
Need direct help?
Contact us with your request reference and our team will help with dates, delivery, collection or product advice.
Contact usHow hire requests work
Choose a product, select a hire period and options, then send your request. Admin reviews and confirms availability and final price.
Need help choosing?
Use the Tool Finder button or contact us with your job details. We can suggest suitable equipment and extras.
Customer dashboard
Register or log in to view hire requests, profile details, invoice/quote history and contact admin.
Delivery or collection
Select your preference when submitting a request. Admin will confirm available arrangements.
Support FAQ
Frequently asked questions
How does a hire request work?
Choose your equipment, add hire dates or notes, then submit your request. Admin confirms availability and final price before hire.
Can I check my order status online?
Yes. Use the order status checker on this page with your request reference. Logged-in customers can see full request history in the dashboard.